- Answered live 24/7 · IICRC Certified Firm
24/7 emergency water damage and flood cleanup across St. Catharines, from Port Dalhousie to Merritton, with a 60-minute target response.
60min
Target Response
24/7
Live Dispatch
IICRC Certified Crews
Most Major
Insurers Accepted
St. Catharines has a lot of older housing, and older houses leak in their own ways. Downtown, in Merritton and around Twelve Mile Creek, many homes have original clay drains, block or stone foundations and basements that were never meant to be finished. Along the lake in Port Dalhousie and the north end, strong storms off Lake Ontario and a high water table add pressure on foundations. Winter brings its own calls: frozen and burst pipes in outside walls and cottages that sit empty for weeks.
Our crews carry truck-mounted extraction, commercial dehumidifiers and thermal imaging, so we find the water behind plaster and under old floors rather than drying only the surface.
Local office: 999 Restoration St. Catharines, 76 Lake St. Crews dispatch from there across the city and the rest of Niagara. Call +1-365-651-6939.
Crews reach every part of St. Catharines. Give dispatch your cross streets and you get a realistic arrival time.
Downtown St. Catharines
Port Dalhousie
Merritton
Grantham
Western Hill
Glenridge
Martindale
Lakeport
Not on the list? Call anyway. We cover all of St. Catharines and the rest of Niagara Region, including Thorold and Niagara-on-the-Lake.
Basement water and burst pipes are most St. Catharines calls, but the same crews handle fire, mould, storm damage, contents and biohazard work, from emergency response through final reconstruction.
Burst pipes, appliance failures, roof leaks and sewer backups. We extract, dry and monitor to prevent the secondary damage that costs the most.
Soot and smoke keep damaging surfaces long after the fire is out. We stabilize the site, neutralize odour and rebuild what was lost.
Mould is a health issue before it’s a building issue. We find the moisture source, contain the area and remove growth to industry protocol.
Wind, hail, ice dams and fallen trees. Rapid tarping and board-up stops the weather getting in while we plan the permanent repair.
Your belongings get their own restoration. Inventoried, packed, cleaned off-site in a secure facility, and returned when your space is ready.
Discreet, compassionate and fully compliant decontamination for the situations no one plans for.
Our target is 60 minutes from the moment you call, 24 hours a day, and our Lake St office puts crews in the middle of the city.
Shut off the main water valve, usually in the basement where the line enters the house, and turn off power to any wet area if the panel is dry. Open cabinet doors to let warm air reach other pipes, take photos and call us.
Yes, but it takes the right plan. Stone and block walls hold moisture differently from modern concrete, so we monitor them with meters and adjust equipment until readings reach a dry standard, and we document every reading.
Yes. We document the loss with photos, moisture readings and daily drying logs, prepare the scope of work and bill most major insurers directly, so in most cases you pay only your deductible.
It depends on how much water there was, how far it spread and what it soaked. Older materials can take longer to dry. You get a documented scope before work starts.
Every hour water sits in a St. Catharines home, the repair gets bigger and the claim gets harder. Call now and a restoration manager will be on the line in seconds.
Answered live, 24 hours a day, 365 days a year
St. Catharines, Niagara Falls, Welland
Hamilton, Stoney Creek, Ancaster
