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Anyone can put fans in a room. Restoration that holds up is about what happens between the extraction and the paint: the readings, the containment, the documentation.
999 Restoration exists because property losses are handled badly more often than they’re handled well. People get a crew that arrives late, equipment that gets left too long or pulled too early, no documentation for the adjuster, and then a separate contractor to argue with about the rebuild.
We built the company to remove every one of those handoffs. Live dispatch that reaches a decision-maker. Certified technicians who take readings and write them down. One contract that runs from the emergency call to the final coat of paint, with a written guarantee at the end of it.
999 Restoration was started by someone who has done the work. Before founding the company, our founder worked hands-on in water damage restoration, on the equipment and inside the homes, and built 999 around the way he believes every job should be run.
Live Emergency Dispatch
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Contract, Start To Finish
Restoration done wrong looks fine for six months and then comes back as mould, warped floors and a denied claim. Here’s what we do differently.
Emergencies don't schedule themselves. Someone who can dispatch a crew picks up the phone, at any hour.
Moisture meters, thermal imaging and daily logs. Equipment comes out when the readings say so.
If it doesn't need remediating, we say so. Overselling a scared homeowner is the fastest way to lose a franchise.
Mitigation and reconstruction under one contract, one warranty and one point of contact.
Standards change. Technicians re-certify, and training is scheduled rather than hoped for.
Pre-loss condition is the insurance standard. It's the floor we work from, not the target.
Documented at every step, so you and your adjuster always know exactly where things stand.
LGR dehumidifiers, axial and centrifugal air movers, HEPA air scrubbers, negative-air machines, thermal imaging cameras, penetrating and non-penetrating moisture meters, ultrasonic cleaning and freeze-drying for contents.
What makes it work is calculating the right equipment load for the affected volume and class of loss, then adjusting it daily against actual readings. Under-drying leaves mould. Over-drying wastes your claim dollars on rental equipment. Both are avoidable with measurement.
You’re letting strangers into your home on a bad day. These are the standards every 999 Restoration technician is held to before they get a key to a job site.
Every technician is screened before they attend a residential job, without exception.
Clean uniforms and photo ID. You should always know exactly who is in your house.
Water restoration, applied structural drying, fire & smoke and mould remediation certifications, kept current.
Readings taken and logged on every visit. It's a job requirement, not an extra.
How to work respectfully around a family that has just lost part of their home.
Full liability cover and workers' compensation on every crew that attends a site.
