Fire restoration is a staged process, not a single clean. Understanding each phase helps you know what to expect and what to ask your crew.

Assessment and Securing the Site

Crews first inspect the structure, board up openings, and tarp the roof to prevent further weather and water damage.

Water and Soot Removal

Firefighting water is extracted and everything dried, then soot and smoke residue are cleaned from every surface, room by room.

Deodourising and Sanitising

Thermal fogging and air scrubbing remove embedded odour. Antimicrobial treatment stops secondary mould from the water used to fight the fire.

Repairs and Reconstruction

From drywall and paint to full room rebuilds, the final phase returns your home to pre-loss condition, ideally with one crew managing it end to end.

Talk to a Restoration Specialist

999 Restoration crews are on standby 24/7/365. If you’re dealing with damage right now, call and a restoration manager will be on the line in seconds.

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People use these terms interchangeably, but they describe two very different stages. Knowing which you need helps you ask the right questions.

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Mould can take hold within 24-48 hours of water exposure. A few disciplined steps in the first days keep a small leak from turning into a health hazard.
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