A frozen pipe can release hundreds of gallons in minutes. Knowing the right first moves keeps a burst from becoming a full rebuild.
Shut Off and Drain the System
Close the main valve, then open cold taps to relieve pressure in the frozen line. This slows the leak and reduces how much water escapes when the ice thaws.
Protect What You Can
Move furniture, electronics, and documents out of the water’s path. Lift soft furnishings off wet flooring to stop wicking and staining.
Why Hidden Moisture Is the Real Threat
Water travels behind walls and under floors where you can’t see it. Left alone, it feeds mould and weakens framing for weeks after the visible mess is gone.
Preventing the Next Freeze
Insulate exposed pipes, seal drafts near plumbing, and keep the heat on during cold snaps. A small upgrade is far cheaper than a burst.
Talk to a Restoration Specialist
999 Restoration crews are on standby 24/7/365. If you’re dealing with damage right now, call and a restoration manager will be on the line in seconds.